I do not write many reviews, but I felt compelled to take the time to write this one due to the importance of the service Jason at Great Life Senior Care provides.
About 6 months ago we came to the emotional decision that we could no longer be the singular care provider for our dad of 84 years. Dad had dementia, needed transport to/from dialysis 3 times per week, had a heart condition and other serious medical issues that required supervised/constant care.
After placing dad in a care facility we needed to find him transport to dialysis. Not only transport , but the service had to assist walking dad into the dialysis facility, then stay with him the entire 3 1/2 hours during dialysis. Upon completion of dialysis, dad had to be returned to the memory care facility.
We are not a rich family and needed to find a service that we could trust and afford that could provide this type of transport/care service for our dad.
It was truly a miracle to have found, through a referral, Jason at Great Life Senior Care. Jason was beyond accommodating. There were multiple occurrences in which my dad's dialysis time had to be changed. Some times at the last minute.
No matter how many times this had occurred Jason was able to respond each and every
time and have his caretaker(s) make the necessary last minute schedule adjustments to get our dad to/from dialysis.
This, by itself earned a 5 star review. Additionally, Jason's pleasant and compassionate demeanor and that of his care takers also are deserving of a 5 star review.
Dad's dementia was moderate, but he regularly communicated with us that he liked/felt comfortable with Jason's care takers. That was beyond comforting to our family and again, deserving of a 5 star review. We truly thank Jason and his staff for that.
Jason's pricing was very competitive with other similar service providers. That one item made it possible for our family to afford placing dad in a memory care unit and at the same time pay for the additional cost of dialysis transport.
Sadly, our dad recently passed. Upon dad's passing Jason wrote our family a thoughtful note expressing his company's condolences. He also forwarded a sentiment from dad's caretaker at that time which expressed her personal feelings on dad's passing. Both sentiments were well received by our entire family.
Jason, the sincere heartfelt appreciation our family has for you and your staff for the service and care you provided to our dad goes beyond words. It meant the world to our family and our beloved dad. Thank you from the bottom of our hearts.
This review was well deserved and earned.